Shipping policy
SHIPPING AND/OR HANDLING
These charges apply unless otherwise specified. Binky&Oliver is not responsible for additional charges incurred such as import fees, duties, etc. These fees cannot and will not be reimbursed and it is the customer's full responsibility to pay the appropriate fees and charges.
Additionally - all claims are to be filed with the corresponding carrier for any parcels that are lost in transit, damaged, stolen, or mishandled.