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FAQ

Got questions about Binky & Oliver and our healthy and natural treats?  Click on the paw print to get your answers!

How do I become part of your pack?

We welcome all dogs to become part of our pack! Just click "get a box", choose the size and payment leave the rest to us! Enjoy the monthly hand made selection of healthy goodness and the convenience of a monthly supply.  And we think you'll love the monthly feeling of a gift opening for your best friend!

When will the postman arrive with my order?

Order are pawed in until the last day of the month and shipped the first week of the following month.  We think you'll love the monthly convenience arriving right to your door!  After your first month arrives, renewals are automatically processed on the 9th of the month.

Where do you deliver?

We deliver to dog houses all across the world!

Im watching my waistline, won't these treats make me look fat?

No, these treats won't make you look fat but you should consider them a snack or training treat and used in moderation.

What's in these yummy treats?

You won't find any wheat, corn or soy in our treats- as they are common allergens we won't dare serve you! Our products contain only the highest quality organic fruits, vegetables, and other simple and healthy ingredients.  Each month we provide an assortment of our favorite and most popular flavor "Peanut Butter & Pumpkin" recipe with a couple of seasonal flavors.  Our signature Peanut Butter & Pumpkin treats contain:

Organic White Rice Flour, Organic Pumpkin, Organic Peanut Butter, Organic Brown Eggs, Organic Cinnamon.

Guaranteed Analysis: Crude Protein Min. 10.02%, Crude Fat Min. 6.84%, Crude Fiber Max. 3.08%, Moisture Max 11.18% May contain nuts.

What are those brown things I see in the treats - they look chocolate?

No, no, no chocolate in any of our treat! Only the healthiest ingredients we use carob which may look like chocolate but is not and totally safe for us dogs.

Why don't you send many iced and decorated treats?

Although we use the healthiest natural and vegetable based colours for our icing, it's extra ingredients we only want to use a little of and reserve this for your monthly feature treat!

Where do you bake your treats?

We are actually cartoon dogs and can't bake but we know how to sniff out the best boutique bakers across the country to bake the best dog-gone treats we can find! We've partnered with our favourite baker who is from Missouri and cares as much as we do, about the quality and safety of our ingredients.

How do I store my treats?

Best keep these treats at room temperature and in their original packaging of your own sealed container for added freshness.

What is the shelf life of the treats?

We're sure they won't last that long all of our treats are baked fresh to order and shelf stable for 6 months. Check your package for the date.

Can I cancel my subscription?

We're sure you won't want to but ? Here's the link Cancel Now

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